Repeat prescriptions can be ordered in several different ways:
- You can order your repeat prescriptions online.
- Complete the right-hand section of your previous prescription form and hand them in at our reception counter. There is a drop in box available if you do not wish to wait. If you do not have the copy section of your script any requests must include full details of the medication you require, i.e. name, strength, dose and frequency.
- Requests can be made by post and if you include a stamped, addressed envelope we will post out your prescription to you.
Your prescription will be ready for collection 48 hours later. If you prefer, we can post it back to you (you will need to provide a stamped, addressed envelope).
The Dovecot Surgery does not take requests for repeat prescription items over the telephone.
You need to register to use our online repeat prescription ordering service and this is best done in person at the surgery. Please speak to one of our receptionists.
Acute prescriptions
Items that are not prescribed regularly or are newly prescribed can be requested from reception either in person or over the telephone by calling 01642 676520. Such items will only be prescribed at the doctor’s discretion and may require the patient to provide evidence of need such as a hospital discharge letter, actual packaging that provides details of the strength, dose and frequency.
The reception team are happy to assist patients in obtaining such information from hospitals or from a previous GP.
Medication reviews
We are keen to ensure that patients with ongoing medical problems are monitored regularly. If the date for your next review with a doctor or nurse has passed you will be asked to make an appointment.
NHS prescription charges and exemptions
Go to the NHS website for the latest prescription charges and exemption criteria
